Customer Points & Rewards Program

CUSTOMER POINTS & REWARDS Program  Last Update July 27th, 2020

Last Update: July 27th, 2020

INTRODUCTION

Membership in the printing-shipping.com Customer Points & Rewards (the ” Points & Rewards Program”) is available to all printing-shipping.com customers at no cost. A Customer Rewards Account is established for each Points & Rewards member, and this account will be credited with Rewards Points each time an eligible purchase is made. As Rewards Points accumulate they can be redeemed for dollar value denomination Rewards Point Certificates, which a customer can credit against the cost of future print jobs (shipping and taxes excluded).

All of printing-shipping.com’s customers will be pre-enrolled in the Points & Rewards Program and provisional Rewards Points will begin to accrue for all purchases made after pre-enrollment. Your actual enrollment, and the right to redeem Rewards Points, is conditioned upon your agreement to and compliance with these Terms and Conditions, the terms and conditions of printing-shipping.com’s principal website, and all other applicable printing-shipping.com terms and conditions. You will be asked to agree to these Terms and Conditions before you can access the printing-shipping.com Customer Points & Rewards Program in your customer account area and/or when you attempt to redeem any Rewards Point that have accumulated. If you redeem Reward Points you are agreeing to these Terms and Conditions in effect on the date of redemption. Membership in the Points & Rewards Program is optional, and you may elect not to participate.

These Terms and Conditions are subject to change at any time. Unless otherwise stated, the current terms and conditions in effect at the time of your redemption of any Rewards Points, a request for any benefit that may be available to Points & Rewards Program members, and/or any other applicable transaction under the Points & Rewards Program, will govern that transaction.

Eligibility

Membership in printing-shipping.com’s Points & Rewards Program is generally open to all of printing-shipping.com’s customers. Having a valid existing account or establishing a valid account with printing-shipping.com is the only prerequisite for membership. printing-shipping.com reserves the right to terminate and/or refuse membership in accordance with these Terms and Conditions and other applicable rules and regulations.

Establishing and Maintaining a Membership

Once you are pre-enrolled, Rewards Points for every eligible transaction will be provisionally credited and accrue in your Customer Rewards Account: in accordance with these Terms and Conditions. Your actual Points & Rewards Program Membership and the right to use or redeem Rewards Points or receive any other benefit that is or may be part of or offered by the Points & Rewards Program requires that you affirmatively accept these Terms and Conditions. If you have not already done so, you will be asked to accept these Terms and Conditions when you access your regular Customer Account with printing-shipping.com, or your Customer Rewards Account. If you redeem Rewards Points credited to your account you are affirmatively accepting these Terms and Conditions. Once you have accepted these Terms and Conditions you will keep all of the Rewards Points provisionally credited to your account, and Rewards Points will continue to accrue in your account in accordance with these Terms and Conditions.

You may chose to not to accept these Terms and Conditions, however, if you decline to accept these Terms and Conditions you will not be eligible to participate in the Points & Rewards Program, your pre-enrollment will be cancelled, any Rewards Points provisionally credited to you will be void, and you will not continue to accrue any useable Rewards Points. If you later decide that you would like to participate in the Points & Rewards Program please contact printing-shipping.com Customer Service at printingshipping@gmail.com or call 1-562-991-5758 If you elect not to participate and later change your mind, participation will not be back-dated.

Eligible Transactions

Subject to the exceptions listed in these Terms and Conditions, all of your purchases from printing-shipping.com are eligible for Rewards Points. Please note, however, that shipping and handling charges and taxes are not eligible to receive awards points under any circumstances and will be excluded in calculating the number of Rewards Points on any given transaction. Rewards Points are awarded only the actual amount paid for any given order; after discounts, special offers, etc. are taken into account and excluding shipping and handling and taxes. By way of example, a regular priced item for $250.00, with 20% off coupon would cost $200.00, plus shipping and taxes (if applicable). Rewards Points will only be awarded on the $200 actual cost.

printing-shipping.com is the final authority on whether a transaction qualifies for an award of Rewards Points and reserves the right to deduct Rewards Points from a member’s account at any time if points are credited in error.

Rewards Points Certificates may only be used as a credit against eligible printing-shipping.com print job orders, made by the member who earned the Rewards Points. Rewards Points Certificates will expire on the earlier of 30 days after the date you redeemed your Rewards Points or the date on which your printing-shipping.com account has been inactive for a period of six months. NOTE: If a Rewards Point Certificate expires without being used the Rewards Points on the certificate are no longer valid and they will not be credited back to your Customer Rewards Account. Rewards Points Certificates are not transferable, have no independent monetary value and may not be otherwise redeemed for cash, merchandise, or any other benefit.

Any attempt to obtain credit as a result of a transaction or other qualifying activity for which a Points & Rewards Program member has already received credit is prohibited and shall constitute a violation of these Terms and Conditions.

Rewards Points for an eligible order are earned and available for redemption as soon as the relevant order has been shipped to the designated shipping address.

Rewards Points will not be given or awarded (or will be recaptured and voided if already awarded), for the following:

  • Cancelled orders.
  • Orders that are not fully paid.
  • Shipping and handling charges.
  • Any and all applicable taxes.
  • Refunded orders.
  • That portion of an order that is paid for with Reward Points Certificates.
  • That portion of an order paid for with a coupon, or the subject of a discount or other special offer.
  • Redemption of Rewards Points for E-Gift Cards
  • Orders that take advantage of another special offer or discount offered by printing-shipping.com to which Rewards Points do not apply.

If your Customer Rewards Account has a negative balance due to the recapture of previously awarded points, Rewards Points for all orders placed while the balance remains negative will be credited to the negative balance and are not eligible for redemption. Placement and subsequent cancellation of one or more orders, or any portion thereof, for the purpose of accruing and then redeeming Rewards Points, is grounds for account termination in printing-shipping.com’s sole discretion.

Under no circumstance will Rewards Points be retroactively credited to an account. For example, if the printing-shipping.com site is unavailable for technical or any other reason on a day on which double or multiple points are available, an order placed on the following (or later) day is not eligible for the increased rewards points, even if the order could have been placed earlier.

Reward Points Accrual

Your Customer Rewards Account will be credited with one Rewards Point for each dollar you spend on an eligible transaction.

Rewards Points Redemption

Rewards Points may be redeemed in Rewards Point Coupon

Rewards Points may be redeemed for Rewards Point Coupon, which can be used as a credit against the invoiced cost of a future order from printing-shipping.com. Rewards Points Coupons are available in the following amounts $1.00, $5.00, $10.00, $25.00, $50.00 and $100.00. The applicable number of Rewards Point necessary to redeem for each increment is listed in your Customer Rewards Account area.

A Rewards Points Coupon may only be used as a credit against eligible printing-shipping.com print job orders, made by the member who earned the Rewards Points. Rewards Points and Rewards Points Coupon are not transferable, have no independent monetary value and may not be otherwise redeemed for cash, merchandise, or any other benefit.

Only one Rewards Points Coupon can be credited against any given print job order; Rewards Points Coupons cannot be combined and applied against one order. Unless otherwise stated, Rewards Points Coupons cannot be used for custom orders, and may not be combined with any other promotion, special offer or discount offered by printing-shipping.com. If you place a custom order or take advantage of another promotion, special offer or discount, you will not be able to apply Rewards Point Coupon to the transaction.

Reward Points Coupons cannot be used to pay for the cost of shipping and handling charges and/or any applicable taxes. Also, shipping and handling charges and/or any applicable taxes for all orders are calculated based on the total gross value of the order, without regard to use of Rewards Points Coupons. By way of example, if the order value is $500.00 and you use $100.00 in Rewards Points Coupon as a credit against the order, any applicable taxes will be based on the $500.00 gross order value, not the $400 net cost.

To redeem your Rewards Points, simply go to your Customer Rewards Account and follow the instructions for redemption.

Redemption of Rewards Points is not reversible. Once you have elected to redeem your Rewards Points for Rewards Points Coupon that decision is final. Rewards Points, once redeemed, will not be credited back to your Customer Rewards Account.

A Rewards Points Coupon cannot be exchanged may only be used as a credit against eligible future printing-shipping.com print job orders. It is only valid for a one time use and cannot be divided among multiple orders. If the order value is less than the value of the Rewards Point Coupon then balance of the Certificate is forfeited and cannot be used. If you place an order using the Rewards Points Coupons and the order is subsequently canceled the Rewards Points are forfeited no replacement Rewards Points Coupon will be issued.

Customer Rewards Account

You will be able to access your Customer Rewards Account and review the balance of your accrued Rewards Points simply by accessing your normal printing-shipping.com account. A link to your Customer Rewards Account will appear in your regular printing-shipping.com account page. You will not need any special account number or password to access the Customer Rewards Account. Your normal printing-shipping.com account number and password will control access to and use of the Customer Rewards Account and all transactions available within the account.

Your printing-shipping.com account can be accessed 24 hours a day, 7 days a week. You are responsible for the selection and use of your printing-shipping.com account password and for maintaining the confidentiality of your password. printing-shipping.com recommends that you do not divulge your account number and/or password to anyone. If you do, you will be and are solely responsible for any actions that the person or entity receiving this information takes with respect to your account password, including, without limitation any transactions within in your printing-shipping.com customer account and /or your Customer Rewards Account, any redemption of accrued Rewards Points in your Customer Rewards Account, any violation(s) of these Terms and Conditions and/or all other applicable printing-shipping.com rules and regulations, and any disclosure or details of your account(s) or further disclosure of your account number and/or password that may occur. printing-shipping.com is not and shall have no liability for any losses or damages of any kind or nature, resulting from unauthorized access to, or use of, your printing-shipping.com account or password.

Transferability/Prohibitions/Account Termination

Memberships in the Points & Rewards Program, your Customer Rewards Account, accrued Rewards Points and Rewards Point Coupons are non-transferable. You may not combine your Customer Rewards Account, Rewards Points and/or Rewards Points Coupons with those of another customer. Only one person or entity may be enrolled per Customer Rewards Account. No customer may maintain more than one Customer Rewards Account.

The sale or barter of Customer Rewards Accounts, Rewards Points, account credits, Rewards Points Coupons or any other benefit of the Points & Rewards Program, by or among Points & Rewards Program members is expressly prohibited. Rewards Points, account credits, Rewards Point Coupons or any other benefit of the Points & Rewards Program that are acquired via prohibited sales or barter transactions are VOID.

printing-shipping.com reserves the right to terminate your membership in the Points & Rewards Program at any time if you violate these Term and Conditions or any other applicable printing-shipping.com rule or regulation, including without limitation engaging in a prohibited sale or barter transaction. Termination of your membership, for any reason, will result in the elimination of your Customer Rewards Account, a loss of all accumulated Rewards Points in your Customer Rewards Account, the cancellation of any unused Rewards Points Coupons, cancellation of any other pending redemption transactions, and the loss of all other Points & Rewards Program benefits, of any kind.

Terminated members are not eligible to participate in any aspect of the Points & Rewards Program including, without limitation, any special promotions. In lieu of termination, printing-shipping.com may, at its sole discretion, deduct Rewards Points from your account and/or cancel unused Rewards Points Coupons, and/ or cancel other pending redemption transactions, but permit you to continue participating in the Points & Rewards Program. Members whose accounts have been terminated for any reason may not open new accounts without printing-shipping.com’s prior approval. If printing-shipping.com determines that a new account has been opened for the benefit of a previously terminated member, even if the account is not held in that previously terminated member’s name, the account is subject to termination.

It is your responsibility to familiarize yourself with the Points & Rewards Program rules, terms and conditions. If you have any question about the rules that are applicable to your situation, please check or contact a printing-shipping.com customer service representative.

Program Changes

printing-shipping.com reserves the right, in its sole discretion, to change these Terms and Conditions and the Points & Rewards Program rules, benefits, regulations, points award levels, redeemable merchandise and any applicable special offers, at any time and without notice. This means, for instance, that printing-shipping.com can change the manner in which Rewards Points are earned and/or redeemed. Such changes may include modifications that, among other things, (i) alter the Rewards Points credits or other benefits that can be earned on any given transaction on or after the date of change, (ii) alter the value of already accumulated Rewards Points or other benefits of the Points & Rewards Program for redemption purposes or otherwise, and/or (iii) alter or eliminate the eligible transactions and/or merchandise that Rewards Points can be redeemed against. Unless otherwise stated, the Terms and Conditions of the Points & Rewards Program in effect at the time you redeem Rewards Points or otherwise request an available benefit or other transaction, will govern that transaction.

Changes to these Terms and Conditions will be posted on this website. It is your responsibility and you are encouraged to check in regularly to see if there have been any updates. printing-shipping.com assumes no responsibility or obligation to provide prior, contemporaneous or subsequent notice of changes in the Points & Rewards Program or these Terms and Conditions. In the event printing-shipping.com does elect to provide notice of any particular change to the Points & Rewards Program or these Terms and Conditions, it does not assume any responsibility or obligation to provide notice of any other or further changes to the Points & Rewards Program or these Terms and Conditions, of any kind or nature, and/or or at any time.

printing-shipping.com reserves the right to terminate the Points & Rewards Program in its entirety on one-month notice. In the event the Points & Rewards Program is terminated, notice will be posted on printing-shipping.com’s website.

Account Deletion and Rewards Point Expiration

Rewards Points in your Customer Rewards Account will expire 12 calendar months from the date on which they were first earned.

Please note that once you redeem Rewards Points for a Rewards Points Coupon that decision is final; the rewards points will not be credited back to your Customer Rewards Account.

A Rewards Point Coupon, and Rewards Points value therein, expires on the earlier of 30 days after the date you redeem your Rewards Points or the date on which your printing-shipping.com account has been inactive for a period of six (6) months.

If your printing-shipping.com customer account has no purchase activity (i.e., the placement of an order that proceeds to fulfillment, delivery, acceptance and payment) for six (6) consecutive months it will result in the termination of your Points & Rewards Program membership and the loss of all accrued but unused Rewards Points in your Customer Rewards Account as well as any eligible unused Reward Coupons.

The redemption of Rewards Points for Rewards Points Coupons does not constitute a purchase activity in your printing-shipping.com customer account.

If your Points & Rewards Program membership and Customer Rewards Account are terminated due to six months of inactivity and you then place an order with printing-shipping.com, a new Points & Rewards Program membership and Customer Rewards Account will be created and Rewards Point will begin to accrue beginning with this latest transaction, subject to your reconfirming your agreement with these Terms and Conditions. Previously accrued but deleted Rewards Points will not be reinstated. It is your responsibility to monitor your Customer Account activity to ensure that your Points & Rewards Program membership is not terminated and any accrued Reward Points are not lost due to account inactivity. printing-shipping.com assumes no obligation or responsibility of any kind, or at any time, to notify you of the activity or inactivity of your account, that your membership in the Points & Rewards Program will be or has been terminated, and/or that any accrued Rewards Points will be or have been lost.

Name and Address Changes

You are responsible for updating and advising printing-shipping.com of any change of name, e-mail, phone number and/or postal address on your applicable printing-shipping.com account. Without undertaking any obligation to do so, printing-shipping.com reserves the right to update the address for any member’s account using the National Change of Address (NCOA) data filed by relocating postal customers.

You may update your account contact information by logging on to your account via www.printing-shipping.com.com. You can also update your account contact information by contacting printing-shipping.com customer service at printingshipping@gmail.com or call 1-562-991-5758.

Supporting legal documentation may be required for any name change requests. printing-shipping.com shall have no liability for any, errors, losses or damages of any kind or nature, resulting from your failure to update your account information.

Privacy

printing-shipping.com is always conscious of our customers’ privacy. To review printing-shipping.com’s privacy policy.

Rewards Points Statements

No paper or online Customer Rewards Account statements will be sent out. You may check on the status of your Customer Rewards Account by logging in to your regular printing-shipping.com customer account and go onto the points & rewards page of your account

Your Customer Rewards Account will indicate the amount of Rewards Points earned, as well as redemption activity.

Account Discrepancies

You are responsible for verifying that Rewards Points for qualifying activity is credited to your Customer Rewards Account. All account discrepancies must be reported in writing within 30 days of the date of activity. Verbal notification of account discrepancies is not accepted. You should maintain copies of qualifying transactions for your records until the appropriate Rewards Points credit appears in your Customer Rewards Account.

To report or discuss a discrepancy contact printing-shipping.com customer service at printingshipping@gmail.com or call 1-562-991-5758

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